Automation,
drawn to
spec.
miniflo designs, builds and runs AI voice agents and agentic AI automation for operations teams — engineered like infrastructure, live in 4 weeks.
Coverage
Calls at once
Pricing
Languages
40+
Manual work is
a hidden tax.
We start every project by measuring it. Here’s the bill for a typical 40-person operations team, before and after miniflo.
Qualifying inbound leads
5.8 h
Invoice & receipt entry
8.7 h
Support ticket triage
13 h
Weekly reporting
4 h
12 AI voice agents,
built to spec.
Each AI voice agent is a standard component we configure to your stack — documented, tested and monitored.
OP-01
Inbound call receptionist
Answers every call, day or night, and books the next step.
Inputs
Calls, WhatsApp
Output
Booking + CRM note
Live in
4 weeks
OP-02
Outbound calling
Runs calling campaigns through your contact list, on schedule.
Inputs
CRM list, sheet
Output
Outcomes in CRM
Live in
4 weeks
OP-03
Support & FAQ agent
Answers FAQs and resolves routine requests on calls and chat.
Inputs
Calls, chat, tickets
Output
Answer or hand-off
Live in
4 weeks
OP-04
Insurance renewals
Calls policyholders before renewal and records who will renew.
Inputs
Renewal list
Output
Renewal status
Live in
4 weeks
OP-05
EMI reminders
Reminds borrowers before each EMI date and logs their reply.
Inputs
Due-date list
Output
Payment status
Live in
4 weeks
OP-06
Banking & card servicing
Answers balance, card and loan questions within your policies.
Inputs
Calls, verified data
Output
Answer or hand-off
Live in
4 weeks
OP-07
Order tracking & returns
Answers where-is-my-order calls and starts returns and refunds.
Inputs
Calls, order IDs
Output
Status or return
Live in
4 weeks
OP-08
Shopping & cart recovery
Helps shoppers choose and calls back abandoned carts.
Inputs
Catalogue, carts
Output
Orders recovered
Live in
4 weeks
OP-09
Service alerts & routing
Routes service calls and broadcasts outage and service alerts.
Inputs
Status feed, calls
Output
Routed or resolved
Live in
4 weeks
OP-10
Internal service desk
Answers staff IT and ops questions and logs tickets by voice.
Inputs
Staff calls, docs
Output
Ticket or fix
Live in
4 weeks
OP-11
Patient appointments
Books patient visits, sends reminders and follows up after care.
Inputs
Calls, calendar
Output
Visits booked
Live in
4 weeks
OP-12
Clinical documentation
Turns spoken notes and calls into structured records.
Inputs
Voice notes, calls
Output
Structured notes
Live in
4 weeks
Anatomy of
an agent.
Agentic AI that acts, not just answers: every miniflo agent is built from the same five layers, so it’s predictable, testable and easy to audit.
01
Interface
Chat, email, voice or API — wherever work arrives.
01
02
Reasoning
GPT-5, Claude or open models, picked per task.
02
03
Memory
Your SOPs, CRM history and past decisions.
03
04
Tools
Secure actions in HubSpot, Stripe, Slack and 150+ apps.
04
05
Guardrails
Approvals, limits and a full audit log.
05
Live in 4 weeks,
not 4 months.
A fixed four-stage build. You see a working agent at the end of week three — and you only sign off when the numbers hold.
Week 1
We map every workflow and measure the hours it costs.
Process map
ROI baseline
Week 2
Agent spec, data access and guardrails agreed in writing.
Spec sheet
Fixed quote
Week 3
Agents built in your stack and tested on real cases.
Working agent
Test report
Week 4
Go-live, team training and two weeks of close support.
Live agents
Dashboard
Fig. 04
Spec
notes.
Anything else? Email enquiry@miniflo.io — an engineer replies within a day.
N.01
What is an AI voice agent?
An AI voice agent is software that answers and makes phone calls in a natural voice. It understands the caller, follows your rules, takes actions such as booking an appointment or updating a record, and hands complex calls to your team. miniflo voice agents speak 40+ languages.
N.02
What is agentic AI?
N.03
Do we need engineers on our side?
N.04
Where does our data live?
N.05
What happens when an agent is unsure?
N.06
Which tools do you integrate with?
N.07
How much does it cost?
N.08
Who do you build voice agents for?
N.09
Which languages can the agents speak?