OP-05
AI voice agent
An AI voice agent for EMI reminder calls before every instalment
TL;DR
The EMI reminder agent calls borrowers before and after each instalment date and confirms the amount and date. It shares a payment link and records every promise to pay, so your collections team only handles the cases that need them.
Inputs
Loan book, due dates
Output
Promise-to-pay log
Live in
4 weeks
Pricing
Quoted after discovery
Languages
40+, incl. Hindi
What does it do?
Calls borrowers ahead of each instalment, confirms the amount and date, shares a payment link and records every promise to pay.
Calls before and after each due date
Confirms the amount, date and payment method
Sends a payment link by SMS or WhatsApp
Logs promises to pay and flags missed ones
Who is it for?
Lenders, NBFCs, microfinance and consumer-finance teams in India, and UK lenders with regular repayment schedules.
What does it connect to?
Your loan book or CRM, and phone lines through Exotel, Smartflo, Vobiz, Twilio or another provider. Payment links go out by WhatsApp or SMS.
How long does it take, and what does it cost?
Most agents go live in about 4 weeks, followed by two weeks of close support. Every build is quoted after a free discovery call: once we have mapped your calls, rules and systems, you get a fixed setup price within 48 hours. Ongoing LLM token and call-minute usage is billed at cost, with no mark-up.
Common questions
Does it speak Hindi and regional languages?
Yes. It speaks Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia and Assamese as well as English, and replies in the borrower's language. We confirm the languages in discovery.
How does it handle a missed payment?
It follows the script you approve, with a polite reminder and a new promise-to-pay date, and flags repeat misses to your team. It never threatens or pressures borrowers.
Does it follow calling rules?
We configure calling hours, frequency limits and disclosures with you to match the rules that apply to your lending.