Telephony
AI voice agent integration

AI agents on WhatsApp
TL;DR
Answer customers on WhatsApp and follow up calls with links, documents and confirmations.
What can the agent do with it?
Answer FAQs and qualify enquiries in WhatsApp chat
Send payment links, documents and confirmations after a call
Send reminders for appointments, renewals and EMIs
Which agents can use it?
Any miniflo agent can use it where it fits your process: the AI receptionist for inbound calls, outbound calling campaigns, the customer support and FAQ agent, insurance renewal calls and EMI reminders.
How long does it take, and what does it cost?
Integrations are set up as part of your build, and most agents go live in about 4 weeks. Every build is quoted after a free discovery call, with a fixed setup price within 48 hours. Ongoing LLM token and call-minute usage is billed at cost, with no mark-up.
Common questions
Do we need the WhatsApp Business Platform?
Yes. Messages are sent through the WhatsApp Business Platform, and if you are not set up yet we help you get access.