Support · ITSM
AI voice agent integration
AI agents that create and update Jira issues
TL;DR
Turn support and IT calls into Jira issues with the details your team needs, and give callers status updates from the issue.
What can the agent do with it?
Create issues from support or IT calls
Add call summaries to existing issues
Read an issue's status back to the caller
Which agents can use it?
Any miniflo agent can use it where it fits your process: the AI receptionist for inbound calls, outbound calling campaigns, the customer support and FAQ agent, insurance renewal calls and EMI reminders.
How long does it take, and what does it cost?
Integrations are set up as part of your build, and most agents go live in about 4 weeks. Every build is quoted after a free discovery call, with a fixed setup price within 48 hours. Ongoing LLM token and call-minute usage is billed at cost, with no mark-up.
Common questions
Jira Service Management or Jira Software?
Either. Most support set-ups use Jira Service Management. We map projects and fields during discovery.